Reflection & Activity

Reflection: Communication Channels

The medium or method we use to communicate, whether it is telephone, video, in person or some other means, can actually affect how our message is received and interpreted. We often make decisions about what communication channel to use very quickly and without a second thought.

Our feelings can influence how effective we are at communicating using different channels or methods. How we use different communication channels can influence our decision-making and our access to different opportunities.